SouthWest Water Company

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Stay up-to-date: Important COVID-19 (Coronavirus) information for Suburban customers, including office closures

Suburban Water Systems

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Emergency Preparedness

You are here: Home / Suburban Water Systems / Emergency Preparedness

When it comes to preparing yourself, your friends and your family for an emergency, the more help you can get the better! Please visit Cal OES link below to enhance prevention and detection capabilities to better protect your family, home and community in case of an emergency caused by a natural disaster.

  • Cal OES Internet Home : http://www.caloes.ca.gov/
  • EPA Emergency Disinfection (PDF)

Emergency Disaster Relief Program

Suburban has implemented an Emergency Disaster Relief Program to provide protections for customers impacted by wildfires or natural disasters. For more information, please read the following:

  • Emergency Disaster Relief Program (PDF)
  • Emergency Disaster Relief – Korean (PDF)
  • Emergency Disaster Relief – Mandarin (PDF)
  • Emergency Disaster Relief – Spanish (PDF)
  • Emergency Disaster Relief – Tagalog (PDF)
  • Emergency Disaster Relief – Vietnamese (PDF)

Customer Service

Hours of Operation: Monday to Friday 8:00 a.m. to 4:30 p.m. PT.

Offices are temporarily closed to the public.

San Jose Hills District Office
2235 E. Garvey Avenue North, Suite A
West Covina, CA 91791
Telephone 800-203-5430
Email sanjosehills@swwc.com

Whittier/La Mirada District Office
15088 Rosecrans Avenue
La Mirada, CA 90638
Telephone 800-203-5430
Email whittierlamirada@swwc.com

Click to view new Disconnection of Service Notice

Suburban News

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More Suburban News

SouthWest Water Company

SouthWest Water Company provides a broad range of operations, maintenance and management services, including water production, treatment and distribution; wastewater collection and treatment; customer service; and utility infrastructure construction management. Learn More…

Suburban Water Systems

  • About Us
  • Service Area
  • Pay My Bill
  • How To Read Your Bill
  • Announcements
  • Turn On Service
  • Community Involvement
  • Water Conservation
  • Lifeline Maintenance Plan
  • Rates and Tariff
  • Regulatory: Advice Letters
  • General Rate Case
  • Rights and Responsibilities
  • GO103
  • WISH
  • Supplier Diversity
  • About Our Water
  • Water Quality
  • Fluoride
  • Recycled Water FAQ
  • Groundwater Sources
  • California Waterscape
  • Customer FAQ
  • Emergency Preparedness
  • Additional Resources
  • COVID-19 (Coronavirus) Update for Suburban Customers
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