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Stay up-to-date: Important COVID-19 (Coronavirus) information for Suburban customers, including office closures

Suburban Water Systems

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  • Lifeline

Lifeline Maintenance Plan

You are here: Home / Suburban Water Systems / Lifeline Maintenance Plan

Many customers aren’t aware that the outside water line from their residence to Suburban’s water meter is their responsibility.

For under $5 a month, the LifeLineTM Maintenance Plan will cover the repair or replacement of earthquake-damaged outside water lines.

The LifeLineTM Maintenance Plan is for Suburban Water customers living in a single family dwelling only. Commercial buildings and condominiums/apartments are currently not eligible to participate.

Apply Online

To sign up, simply review the agreement (PDF) and complete the online application form. A crew will be sent to your house to see if you qualify. The $4.97 fee will be added to your monthly bill. It’s that simple! Sign up TODAY to join thousands of Suburban Water Systems customers who know the peace of mind that comes with LifeLine.

Apply By Mail

SIGN UP TODAY! Please download and fill out the Lifeline Maintenance Plan Application (including Terms and Conditions) (PDF) and mail it to:

Suburban Water Systems
1325 N. Grand Avenue, Suite 100
Covina, CA 91724

Lifeline Questions?

You can contact us with questions regarding the Lifeline program via email to LifelineApplication@swwc.com, or call our LifeLine Team at (800) 203-5430.

(Viewing PDF documents requires Adobe Acrobat Reader, a free download.)

Customer Service

Hours of Operation: Monday to Friday 8:00 a.m. to 4:30 p.m. PT.

Offices are temporarily closed to the public.

San Jose Hills District Office
2235 E. Garvey Avenue North, Suite A
West Covina, CA 91791
Telephone 800-203-5430
Email sanjosehills@swwc.com

Whittier/La Mirada District Office
15088 Rosecrans Avenue
La Mirada, CA 90638
Telephone 800-203-5430
Email whittierlamirada@swwc.com

Click to view new Disconnection of Service Notice

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SouthWest Water Company

SouthWest Water Company provides a broad range of operations, maintenance and management services, including water production, treatment and distribution; wastewater collection and treatment; customer service; and utility infrastructure construction management. Learn More…

Suburban Water Systems

  • About Us
  • Service Area
  • Pay My Bill
  • How To Read Your Bill
  • Announcements
  • Turn On Service
  • Community Involvement
  • Water Conservation
  • Lifeline Maintenance Plan
  • Rates and Tariff
  • Regulatory: Advice Letters
  • General Rate Case
  • Rights and Responsibilities
  • GO103
  • WISH
  • Supplier Diversity
  • About Our Water
  • Water Quality
  • Fluoride
  • Recycled Water FAQ
  • Groundwater Sources
  • California Waterscape
  • Customer FAQ
  • Emergency Preparedness
  • Additional Resources
  • COVID-19 (Coronavirus) Update for Suburban Customers
  • Privacy Policy
  • Terms Of Use
  • Contact
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