Lifeline Maintenance Plan - SouthWest Water Company

Many customers aren’t aware that the outside water line from their residence to Suburban’s water meter is their responsibility.

For under $5 a month, the LifeLine^TMMaintenance Plan will cover the repair or replacement of earthquake-damaged outside water lines.

The LifeLine^TMMaintenance Plan is for Suburban Water customers living in a single family dwelling only. Commercial buildings and condominiums/apartments are currently not eligible to participate.

Apply Online

To sign up, simply review the agreement (PDF) and complete the online application form. A crew will be sent to your house to see if you qualify. The $4.97 fee will be added to your monthly bill. It’s that simple! Sign up TODAY to join thousands of Suburban Water Systems customers who know the peace of mind that comes with LifeLine.

Customer Name*
Daytime Phone Number*
Alternate Phone Number
Email Address
Service Address*
Street Address City State ZIP Code
Is your Service Address also your Mailing Address?*
- My Mailing Address is the SAME as my Service Address
- My Mailing Address is DIFFERENT from my Service Address
Mailing Address*
Street Address City State ZIP Code
How Did You Hear About Us?*
- Suburban Website
- Bill Insert
- Social Media
- Referral from Neighbor/Friend
- Referral from Suburban Employee
Which Suburban employee referred you?*
Terms and Conditions*
- I accept the Terms and Conditions (PDF) of the Lifeline Program, and agree to the additional $4.97 monthly program fee.
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Apply By Mail

SIGN UP TODAY! Please download and fill out the Lifeline Maintenance Plan Application (including Terms and Conditions) (PDF) and mail it to:

Suburban Water Systems
1325 N. Grand Avenue, Suite 100
Covina, CA 91724

Lifeline Questions?

You can contact us with questions regarding the Lifeline program via email to LifelineApplication@swwc.com, or call our LifeLine Team at (800) 203-5430.