South Carolina Water Utilities (SCWU) and Florida Water Utilities (FWU), SouthWest Water Companies, are excited to announce that we are your new water (FWU) and wastewater (FWU and SCWU) providers.
SouthWest Water Company (SWWC) is committed to providing safe and reliable water and wastewater services for homes, businesses and communities nationwide. More than 500,000 people depend on SWWC for high-quality, reliable service as it owns and operates regulated water and wastewater systems in six states. SWWC takes pride in being a steward of the world’s most valuable resource; water.
With South Carolina Water Utilities and Florida Water Utilities, you will have increased customer service options available, including helpful new online payment options. This page will be updated with more details and to explain how to take advantage of these exciting options.
Florida Customers – Online Payments
Former Florida Ni Pacolet (Ni Florida) customers should continue to use the Ni Payment Portals below at this time:
We will be able to offer exciting customer service benefits to you later this year. When ready, we will update this page and also contact you by mail with your “welcome letter” containing details about your new account number and the new online payment system.
South Carolina Customers – Online Payments
Former South Carolina Ni Pacolet customers (Palmetto Utilities, Inc. and Palmetto Wastewater Reclamation, LLC): Please look for your “welcome letter” in the mail with your new account number and instructions. The welcome letter will include instructions to set up your online account to make payments via our customer portal at myaccount.swwc.com.
Visit our South Carolina information page for more information and alternate ways to pay.
For assistance, please contact our Customer Care Representatives at 803-699-2422.