Review our Texas Welcome Packet (PDF)
![texas welcome packet cover - Welcome Packet - SouthWest Water Company texas welcome packet cover](https://www.swwc.com/wp-content/uploads/texas-welcome-packet-cover.png)
What’s inside? Learn about:
- What to expect on your first bill
- Understanding your bill
- What are base rates and other fees
- How do we set rates
- Ways to pay
- Water Assist (Our payment assistance program)
- Customer portal
- Paperless billing
- Outage alerts
- Infrastructure
- Water quality
- Low pressure
- Droughts
- Irrigation
- Shut-off valves
- Conservation