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Water Quality

You are here: Home / Texas / Water Quality

Because delivering clean water is our business, we adhere to stringent water quality testing and monitoring requirements to ensure that every drop of the water delivered to your home or business meets state and federal health and safety standards. We back our commitment of maintaining high water quality standards by dedicating the necessary human and technological resources to quality assurance programs.

The Texas Commission on Environmental Quality (TCEQ) and the U.S. Environmental Protection Agency (EPA) regulate our water quality, and we make every effort to comply with all water quality standards established by these agencies.

As required by these agencies, we publish the results of our water testing program in an annual water quality report on the chemical and physical characteristics of water delivered to your tap.

How It Works

  • A team of state-certified water quality professionals collects thousands of water samples a year from water supply sources that serve your home or business.
  • All samples are analyzed by state-certified laboratories to ensure that all quality and safety standards are met.
  • These laboratories report the water test samples to the Texas Commission on Environmental Quality.
  • An analysis of these water test results is reported in an Annual Drinking Water Quality Report.
  • Customers must be notified if water test samples exceed the maximum contaminant level for contaminants that pose a public health risk.

Questions? Comments?

Contact Customer Care by email at TXCustomerCare@swwc.com.

Annual Drinking Water Quality Reports

Hornsby Bend Utility Company

  • Hornsby Bend Utility Water Quality Report (PDF)

Mid-Tex Utilities

  • Mid-Tex Utilities Water Quality Report (PDF)

Midway Water Utilities, Inc.

  • The Cliffs (PDF)
  • Rock Creek Resort (PDF)
  • The Retreat Water Supply (PDF)
  • White Bluff Community Water System (PDF)

Monarch Utilities I L. P.

  • Aurora Vista (PDF)
  • Arrowhead Shores (PDF)
  • Beachwood Estates (PDF)
  • Briarwood Harbor (PDF)
  • Benbrook Hills (PDF)
  • Blue Water Cove (PDF)
  • Callender Lake (PDF)
  • Cherokee Shores (PDF)
  • Coldspring Terrace (PDF)
  • Comanche Harbor / Ports O Call (PDF)
  • Coyote Ridge Addition (PDF)
  • Crystal Springs (PDF)
  • Carolynn Estates (Michael’s Cove & Pinnacle Club) (PDF)
  • Chisholm Hills Estate (PDF)
  • Comanche Cove/Heritage Heights (PDF)
  • Crowley/Acre Sky Corp Water Co. (PDF)
  • Cedar Valley (PDF)
  • Chesswood (PDF)
  • Camelot Forest (PDF)
  • Countrywood (PDF)
  • Dal High (PDF)
  • Decker Hills/Champions Glen (PDF)
  • Denton Creek Estates (PDF)
  • Decker Hills (PDF)
  • Falcon Crest (PDF)
  • Garden Acres (PDF)
  • Green Acres (PDF)
  • Governor’s Point (PDF)
  • Granbury Acres (PDF)
  • Highsaw (PDF)
  • Hideaway Bay Estates (PDF)
  • Hidden Cove (PDF)
  • Hills of Oliver Creek (PDF)
  • Hulon Lakes (PDF)
  • Harbor Point (PDF)
  • Holiday Villages of Fork (PDF)
  • Holiday Villages of Livingston (PDF)
  • Holiday Villages of Medina (PDF)
  • Holiday Shores (PDF)
  • Indian Hills Harbor (PDF)
  • Inverness Utility (PDF)
  • Ivanhoe Land of Lakes (PDF)
  • Lake Medina Shores (PDF)
  • Longhorn Valley (PDF)
  • Lollipop (PDF)
  • Lakeway Harbor (PDF)
  • Montego Bay Estates (PDF)
  • Markum Ranch Estates (PDF)
  • Michael’s Cove (PDF)
  • Metroplex Homesteads (PDF)
  • Nolan River Estates (PDF)
  • Oak Terrace (PDF)
  • Oak Wood (PDF)
  • Oak Trail Shores (PDF)
  • Ponderosa Addition (PDF)
  • Pinwah Pines (PDF)
  • Pine Harbor (PDF)
  • Pinnacle Club (PDF)
  • Plum Creek (PDF)
  • Phillips Acres (PDF)
  • Pine Trail Shores (PDF)
  • Ridgecreast Estates – Johnson County (PDF)
  • Rancho Brazos (PDF)
  • Acton (Royal Oaks) (PDF)
  • River Oaks Ranch (PDF)
  • Rocky Point Estates A (PDF)
  • Rocky Point Estates B (PDF)
  • Ridgecrest – Grayson County (PDF)
  • Raywood (PDF)
  • Sage Brush Estates (PDF)
  • Shaded Lane Estates (PDF)
  • Sherwood Shores (PDF)
  • Shepherd Hills Estates (PDF)
  • Sky View Ranch Estates (PDF)
  • Southern Acres (PDF)
  • Spanish Park Estates (PDF)
  • Silver Saddle Acres (PDF)
  • Stonecrest Estates (PDF)
  • Serenity Woods (PDF)
  • Sundance (PDF)
  • SW Utility (PDF)
  • Twin Creeks (PDF)
  • Tanglewood (PDF)
  • Triple H Estates (PDF)
  • Tex-Rides Fifth (PDF)
  • Tower Terrace (PDF)
  • Villas of Willowbrook (PDF)
  • Westwood Beach (PDF)
  • Wynnwood Haven (PDF)
  • Western Hills Harbor (PDF)
  • Western Lake Estates (PDF)
  • West Meadows (PDF)
  • West Park Village (PDF)
  • Westside Rural WSC (PDF)
  • Windmill Trail (PDF)
  • Hulon Lakes Subdivision (Woodcreek Valley) (PDF)
  • Westview Enterprises (PDF)

Water Services, Inc.

  • Bavarian Hills (PDF)
  • Cascade Mobile Home Park (PDF)
  • Cedar Springs (PDF)
  • Center Point (PDF)
  • Coolcrest (PDF)
  • Country Bend & Country Springs (PDF)
  • Enchanted River (PDF)
  • Garden Oaks (PDF)
  • Heritage Park (PDF)
  • Hills n’ Dales (PDF)
  • Huntington (PDF)
  • Oaks North Mobile Home Estates (PDF)
  • Oak Ridge (PDF)
  • Oak Village North (PDF)
  • Oakview (PDF)
  • Platten Creek (PDF)
  • Rim Rock Ranch (PDF)
  • River Bend (PDF)
  • Rocky Creek (PDF)
  • Southern Hills (PDF)
  • Stage Coach Hills (PDF)
  • Verde Park (PDF)
  • Vista Hills (PDF)
  • Westwood Park (PDF)
  • Windmill/Kestrel (PDF)
  • Windwood Oaks (PDF)
  • Woodhaven (PDF)

Windermere Utility Company, Inc.

  • Windermere Utility Company Water Quality Report (PDF)

 

Customer Service

Email TXCustomerCare@swwc.com

Fax 832-209-5395

Hours of Operation: Monday to Friday 8:30 a.m. to 4:30 p.m. CT.

COVID-19 Updates

Texas Public Utility Commission Updates Related to COVID-19

Quick Read: We are the stewards of safe water. We are essential workers.

Reminder: Wash your hands!

Tap water is safe to drink—and how to make the most of it in a pandemic

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SouthWest Water Company

SouthWest Water Company provides a broad range of operations, maintenance and management services, including water production, treatment and distribution; wastewater collection and treatment; customer service; and utility infrastructure construction management. Learn More…

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