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Rates and Tariff

You are here: Home / Texas / Rates and Tariff

Have a question?  Ask The CEO.

When you consider all of your utilities, water is the single most important utility because it is an essential part of everyday life. As your water provider, our main responsibility and mission is to consistently provide you and your family with reliable and safe water. Another responsibility is to inform you about water and wastewater rates.

We make available for our customers a tariff book, inclusive of rates for background information, as required by the Public Utility Commission of Texas (PUC).  Tariffs list out the rates and fees we charge as approved by the PUC. Tariff revisions are filed with the PUC and comply with Texas PUC Chapter 24 Rules (PDF).  The most recent rates are posted as soon as official documents are available to us from the PUC. Find the tariff for your neighborhood by scrolling below. If you have questions, please contact Customer Care.

Want to learn more about what rates go toward and how they are set? Watch this!

Hornsby Bend Utility Company

  • Water Tariff (PDF)
  • Wastewater Tariff  (PDF)

Inverness Utility Company, Inc.

  • Water Tariff (PDF)

Mid-Tex Utilities

  • Water Tariff (PDF)
  • Wastewater Tariff (PDF)

Midway Water Utilities, Inc.

  • Rock Creek (PDF)
  • The Cliffs, The Retreat, and White Bluff (PDF)

Monarch Utilities I L. P.

  • Water Tariff (PDF)
  • Wastewater Tariff (PDF)
  • Customers in the City of Buda (PDF)
  • Customers in the City of Ivanhoe (PDF)
  • Customers in the City of Kyle (PDF)

Water Services, Inc.

  • Water Tariff (PDF)

Windermere Utility Company, Inc.

For inside City of Pflugerville customers:

  • Water Tariff (PDF)
  • Wastewater Tariff (PDF)

For outside of City of Pflugerville customers:

  • Water Tariff (PDF)
  • Wastewater Tariff (PDF)

Notices

  • 2020-Monarch-Rate-Notice-Docket-50944 (pdf)
  • 2020-Docket-50424-Maps-Of-Requested-Areas (pdf)
  • 2020-09-Midway-Water-Utilities-Inc.-CCN-Maps-Docket-50895 (pdf)
  • 2020-05 Water Services, Inc. and Monarch Utilities I L.P. Area Maps (Docket 50319) (pdf)
  • 2018-12-07-Diamond-Improvements (pdf)
  • 2017-07-25-Monarch-Settlement-Letter (pdf)

Customer Service

Email TXCustomerCare@swwc.com

Fax 832-209-5395

Hours of Operation: Monday to Friday 8:30 a.m. to 4:30 p.m. CT.

COVID-19 Updates

Texas Public Utility Commission Updates Related to COVID-19

Quick Read: We are the stewards of safe water. We are essential workers.

Reminder: Wash your hands!

Tap water is safe to drink—and how to make the most of it in a pandemic

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SouthWest Water Company

SouthWest Water Company provides a broad range of operations, maintenance and management services, including water production, treatment and distribution; wastewater collection and treatment; customer service; and utility infrastructure construction management. Learn More…

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