In observance of the holidays, our offices will be closed at noon, Dec. 23, and will reopen on Dec. 26 at 8:30 a.m. We will be managing emergency service calls only. You can pay your bill over phone or click here to manage your account online.

Texas Water Utilities

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Report an Outage or Leak

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Please fill out the form below to report a leak to our team. We need your contact information in case we have further questions. For emergencies and assistance over the weekend, please call us directly at our emergency line, 866-654-7992.

  • Please describe the leak and its location in relation to your address.
  • Drop files here or
    Max. file size: 100 MB.

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