Pay attention whenever you see this logo. It means we are working on an infrastructure or construction project in your area.
From 2020-2024, Texas Water Utilities invested over $110 million on water and wastewater infrastructure across the state.
Below are the reports for the latest System Improvement Projects for our areas in Texas.
Hornsby Bend Utility Company, Inc., was recently approved by the PUC to merge into Texas Water Utilities, and serves the following subdivisions: Austins’ Colony, Forest Bluff, Tecolote Farms, Birch Addition, Bountiful Harvest, Mission of Santa Barbara, Twin Creek Meadows, Plain View Estates, Betty Francis Addition, Rod Stewart Addition, Francis Subdivision, Decker Creek Estates, Hornsby Bend, The Tommy Reaux Subdivision, Trinity Hill, Chaparral Crossing, and Gilbert Lane.
Hornsby Bend Force Main and Lift Station Project
Texas Water Utilities has identified a system improvement project to address continued development in Eastern Travis County and is investing in the installation of an additional force main and lift station. A force main works with a lift station to create the pressure needed to drive wastewater up to higher elevations. These additional components will allow for more efficient wastewater flow from Hornsby Bend to the wastewater treatment facility.
This project is currently underway and includes:
- Installation of approximately 7,000 linear feet of force main
- Installation of gravity wastewater system, which includes approximately 3,500 linear feet of pipe that use gravity to move raw wastewater
- Preparing the lift station site for excavation and installation of Lift Station 12 on Gilbert Lane
The project, including installation of the Lift Station on Gilbert Lane, is expected to be completed at the end of 2024. No road closures are anticipated.
The Lakeway Harbor Water System public water system will temporarily convert the disinfectant used in the distribution system to free chlorine. The conversion will begin on August 15, 2024, and continue through September 15, 2024.
To increase water production and achieve higher flow rate and water quality, they will temporarily convert the disinfectant used in the distribution system from chloramine (free chlorine combined with ammonia) to free chlorine.
For the first week of conversion, you may experience taste and odor changes associated with this type of temporary disinfectant conversion. Please be assured, there are no health effects associated with these changes. Once the water system has returned to using chloramine as the disinfectant, the taste/odor of the water will return to normal.
Chloramine is an effective disinfectant that persists over a long period of time. A temporary free-chlorine conversion is a common practice to ensure optimal water quality is maintained throughout the distribution system.
Texas Water Utilities is upgrading water meters in small sections at a time to an advanced smart meter. This meter is equipped with top-of-the-line technology, which provides you with more insights and control when it comes to your water use. You will know if you have the meter upgrade if you received an email with the details of the new customer portal program.
We are happy to provide this upgrade for you to be able to manage your water intelligently, efficiently and accurately. It is not uncommon to see changes in your water use upon the installation of your new meter, as smart meters provide more accurate readings than older water meters that weaken with time.
Unlike your previous water meter, smart meters do not require utility personnel to read your meter at the box. Instead, the system automatically transmits the data directly to Texas Water Utilities at predetermined intervals. So, while you may still see utility operators at your meter box on occasion, they will not need to manually read your meter regularly as they did before. We are automatically receiving the most current data from your meter.
Other noticeable changes include an antenna attached to the new meter box. Moving the antenna could impact the meter reading, so it is important to avoid touching it. The face of the meter has digital numbers instead of a dial. To manually check for potential leaks in your home, look at the hundredth digit to see if it is rapidly changing (similar to a slot machine). If you have concerns about a noticeable change, please do not hesitate to give us a call. We want you to feel as confident about these new meters as we do.
Texas Water Utilities, which provides water service to customers in Cambridge Shores, will invest $1.3 million on overall system improvements to increase the quality of service for the Grayson County community.
Construction on this System Improvement Project is anticipated to begin mid-February.
This investment will include replacing the waterline to prevent leaks and outages, installing new distribution piping, valves, flush valves and meter boxes. Meter boxes will be moved nearer the road. Lines will run to homes and ensure residents continue to have running water during the installation process.
No long-term road closures or service disruptions are planned. We will conduct boring, creating a horizontal hole underground, without impacting the surface to prevent and reduce disturbances to resident entrances. We will make every effort to minimize disruption to our neighbors and the community.
We appreciate your patience during this scheduled construction. Texas Water Utilities remains committed to maintaining and improving your water and wastewater systems. We continually invest in infrastructure to deliver to you the best water quality while protecting our water sources for future generations.
