Welcome Texas Customers
SouthWest Water Company started doing business in Texas more than 50 years ago. We serve about 50,000 customers in 32 counties. In Texas, our subsidiaries include: Hornsby Bend Utility Company, Midway Water Utilities, Inc., Monarch Utilities I L.P., Water Services, Inc., and Windermere Utility Company, Inc.. We are empowered by water and work to:
- provide water when you want it, where you want it
- ensure that water is safe and meets all federal and state health guidelines
- treat wastewater and safely return it to the environment for reuse
- help others – Water Assist Program provides aid for qualifying elderly, disabled, and low-income customers
Review our Texas Welcome Packet (PDF)
Pay Online
We are proud to serve our customers during this challenging time. We all understand that clean, readily available water is a big part of staying healthy, and we strive to do this in the most cost-efficient way possible.
Enjoy the convenience of paying your bill online. Available 24/7, SouthWest Water’s online bill pay system is safe, secure, and free. Payments typically post to customer accounts within 1 hour — no more stamps, paper checks or envelopes! We also accept a variety of additional payment methods.
- Pay with a Visa or MasterCard debit or credit card
- Set up auto pay
- See your last payment amount and date
- See your total amount due and due date
Read our Frequently Asked Questions and Terms of Use.
Customer Care
For prompt, professional and courteous service, contact Customer Care.
