SouthWest Water Company

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South Carolina

  • South Carolina Customer Care
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Payment Options

You are here: Home / South Carolina Customer Care / Payment Options

We thank you for the opportunity to provide service to you and your community.

Pay My Bill Online

Access Account and Pay Online

Visit our Self Service Portal to pay your bill with Visa or MasterCard debit/credit cards or electronic checks, set up auto pay, and view payment information including total amount due, due date, and last payment amount and date. You can also review your payment history, view your statement online, and request paperless billing.

Read our Online Payments Frequently Asked Questions and Terms of Use.

Pay By Phone

Telephone Toll-free 877-405-1742
Call us 24/7 for a quick, secure and automated self-service via interactive-voice-response technology (IVR):

  • Check your account balance
  • Get last payment information
  • Pay your bill anytime, anywhere using credit or debit cards with a VISA or MasterCard logo. The payment will be posted to your account within one hour.
  • Set up recurring payments on your credit/debit card

Pay By Mail

Please include your account number on your check, and whenever possible also include the payment stub from your invoice.

Mail Payment to:
31 Sora Rail Road
Kiawah Island, SC 29455

Pay In Person

We accept payments via check in person at our office during normal business hours.

Payments can be made on Kiawah Island at:

31 Sora Rail Road
Kiawah Island, SC 29455

Payments can be made in person in Beaufort at:

12 Fairfield Rd, Suite 1-B
Beaufort, SC 29907

Pay Via Automatic Bank Draft

If you would like to have your utility bill amount automatically deducted from your checking or savings account, please sign in to our Customer Portal to set up autodraft or other payment options.

Customer Service

Telephone: 843-768-0641
Fax: 843-768-1816
Email: SC-customerservice@swwc.com

Hours of Operation:
Monday-Thursday 8:00 am to 5:00 pm ET.
Friday 8:00 am to 4:30 pm ET.

Emergencies

For emergencies during normal business hours, contact the office via telephone at 843-768-0641.

In the event of an emergency outside office hours, please call 843-768-0641 and follow the prompts for emergency notification.

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Instantly Access Your Bill With Paperless Billing!

Instantly Access Your Bill With Paperless Billing!

SouthWest Water Company

SouthWest Water Company provides a broad range of operations, maintenance and management services, including water production, treatment and distribution; wastewater collection and treatment; customer service; and utility infrastructure construction management. Learn More…

South Carolina Customer Care

  • Payment Options
  • Contact South Carolina Customer Service
  • Start Or Stop Service
  • Frequently Asked Questions (FAQ)
  • Rates and Tariff
  • Applications and Forms
  • Helpful Links
  • Bill Of Rights
  • Water Quality
  • Our COVID-19 (Coronavirus) Preparations
  • Backflow Regulations
  • Awards and Accolades
  • History
  • Meet The Staff
  • Privacy Policy
  • Terms Of Use
  • Contact
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