We strive to provide residents with superior customer service at all times. Whether you need assistance setting up a new account, have a question about your bill, or need to report an emergency, we’re here to help. You can contact us online or via email, or via the contact information shown.
South Carolina Water Utilities:
Palmetto Utilities
Palmetto Wastewater Reclamation
Synergy
Hours Of Operation
Monday – Friday 8:30 a.m. – 4:30 p.m.
Email: SCMidlandsCustomerCare@swwc.com
Telephone: 803-699-2422 or toll-free 866-945-2782
Fax: 803-699-6925
Palmetto Utilities, Palmetto Wastewater Reclamation, and Synergy Office Address
1713 Woodcreek Farms Road
Elgin, SC 29045
Kiawah Island Utility
Hours Of Operation
Monday – Friday 8 a.m. – 4:30 p.m.
Email: SC-customerservice@swwc.com
Telephone: 843-768-0641
Fax: 843-768-1816
Kiawah Island Utility Office Address
31 Sora Rail Road
Kiawah Island, SC 29455
South Carolina Water Utilities:
CUC
Hours Of Operation
Monday – Friday 8 a.m. – 4:30 p.m.
Email: SC-customerservice@swwc.com
Telephone: 877-977-7992
CUC Office Address
99 Utility Court
Okatie, SC 29909
South Carolina Water Utilities:
TJ Barnwell and Harbor Island
Hours Of Operation
Monday – Friday 8 a.m. – 4:30 p.m.
Email: SC-customerservice@swwc.com
Telephone: 877-977-7992
TJ Barnwell and Harbor Island Office Address
12 Fairfield Rd, Suite 1-B
Beaufort, SC 29907
EMERGENCIES: For your convenience and safety, maintenance team members are available 24 hours a day, 7 days a week to handle emergency situations. In the event of an emergency, please call the number shown above. If calling outside of office hours, please follow the prompts for emergency notification.
