Welcome South Carolina Customers
Welcome, customers! Do you have a customer service question? Do you need to set up new water service? Contact one of our many skilled customer service representatives via phone or e-mail.
Our offices will be closed on Monday January 20th in observance of the holiday and will resume normal business hours on Tuesday January 21st. We will be managing emergency service calls only. You can pay your bill over phone or click here to manage your account online.
Welcome, customers! Do you have a customer service question? Do you need to set up new water service? Contact one of our many skilled customer service representatives via phone or e-mail.
Our business hours are 8:30 a.m. to 4:30 p.m. Monday through Friday. Whether you need assistance setting up a new account, have a question about your bill, or need to report an emergency, we’re here to help.
1713 Woodcreek Farms Road
Elgin, SC 29045
Tel (803) 699 2422
Toll-Free (866) 945 2782
Fax (803) 699 6925
31 Sora Rail Road
Kiawah Island, SC 29455
Tel (843) 768 0641
Toll-Free (877) 405 1742
Fax (843) 768 1816
e-mail: SC-customerservice@swwc.com
Ask us about assistance programs that may be available to help low-income households.
Enjoy the convenience of paying your bill online. Available 24/7, our online payment system is fast, free, safe, and secure.