Welcome South Carolina Customers
Welcome, customers! Do you have a customer service question? Do you need to set up new water service? Contact one of our many skilled customer service representatives via phone or e-mail.
Our offices will be closed for the holiday from Wednesday, Nov. 27, at noon to Monday, Dec. 2, at 8:30 a.m. You can pay your bill through the automated system at 803-699-2422 or click here to manage your account online.
Welcome, customers! Do you have a customer service question? Do you need to set up new water service? Contact one of our many skilled customer service representatives via phone or e-mail.
Our business hours are 8:30 a.m. to 4:30 p.m. Monday through Friday. Whether you need assistance setting up a new account, have a question about your bill, or need to report an emergency, we’re here to help.
1713 Woodcreek Farms Road
Elgin, SC 29045
Tel (803) 699 2422
Toll-Free (866) 945 2782
Fax (803) 699 6925
31 Sora Rail Road
Kiawah Island, SC 29455
Tel (843) 768 0641
Toll-Free (877) 405 1742
Fax (843) 768 1816
e-mail: SC-customerservice@swwc.com
Ask us about assistance programs that may be available to help low-income households.
Enjoy the convenience of paying your bill online. Available 24/7, our online payment system is fast, free, safe, and secure.