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June 23, 2022

Texans must conserve water during statewide drought

By Todd DanielsonVice President, Engineering, Texas Water Utilities Record-breaking heat, below-average rainfall and wildfires are having a significant impact on Texans. Farmers are finding creative solutions to grow their crops, and water utilities are forced to implement restrictions on watering. With extreme heat comes additional water use, and it’s important […]

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Filed Under: News, Texas

June 22, 2022

Texas Water Utilities helps grant the wish of 17-year-old Conroe teen to go deep-sea fishing

On May 16, 2022, Texas Water Utilities and Make-A-Wish Texas Gulf Coast & Louisiana surprised a 17-year-old leukemia survivor from Conroe with a deep-sea fishing trip. Texas Water Utilities sponsored the trip for William and his parents to go deep-sea fishing in Florida on May 19. Melissa Rich, director of operations, Southeast […]

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Filed Under: News, Texas

April 7, 2022

Guiding Principles for Excellent Customer Service

In eight years of helping customers with everything from billing questions to establishing new service, Customer Service Representative Karen Watson has applied two basic principles.

It’s all about treating people the way you would want to be treated and being knowledgeable about the company’s policies,” Karen said.

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Filed Under: Alabama, Highlighted, News

April 4, 2022

Go Paperless and Enter for a Chance to Win $250

Sign up now, create a customer portal account, &  switch to paperless billing. Other benefits include: View your bill instantly Receive outage alert notifications Set up scheduled payments Mange payment information Manage account details 1. Go to www.swwc.com/myaccount. Click on “Need a profile? Sign up.” 2. Sign up for a […]

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Filed Under: News

March 29, 2022

Be Water Smart: Introducing Water Sense

Check them out: Comparing Your Past Usage The Compare Your Usage feature in the portal allows you to view your average water usage at any given time, as well as comparing your past usage for this billing period. My Water Score My Water Score allows you to take a close […]

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Filed Under: News, South Carolina, Texas

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SouthWest Water Company takes pride in our accomplishments and contributions to the communities we serve.  Read our stories to learn more.

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SouthWest Water Company

SouthWest Water Company owns and operates regulated water and wastewater systems in seven states. More than 500,000 people depend on SouthWest Water for high-quality, reliable service. Learn More…

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