Welcome Louisiana Customers and Employees

On behalf of the entire team, we are thrilled to welcome you. We take pride in delivering the world’s most valuable resource–water–directly to your home and business.

Our priority is to provide safe, high-quality, reliable water and to properly treat wastewater to return clean water back to the environment. Our customers and employees are the most important aspects of our business, and we work tirelessly to maintain your trust and satisfaction.

To learn more about our company, our policies, and educational information for various water scenarios, please explore our website.

Visit our Facebook page or create a customer portal account to stay informed of outages and boil water notices.

Customer Care

Office:

Toll Free Office: 877-623-3440
Local Office: 225-333-3319
Email: LACustomerCare@swwc.com

Office Hours:

Monday – Friday: 8 a.m. to 4:30 p.m.

Answering Service is available for after-hours and emergencies.

Mailing Address:

To mail us your payment, send it to P.O. Box 361230, Hoover, AL 35236.

For all other correspondence by mail, send it to P.O. Box 15121, Baton Rouge, LA 70895.