We focus on providing quality and efficient customer service every week of the year, but this week is Customer Service Week, across many industries. Our customer service representatives have the theme “above and beyond” this year as they renew their promise to work hard for their customers.
The South Carolina Water Utilities Facebook page shows pictures of the team members, and below are some of our favorite compliments recently received.
“The customer representative I spoke to was extremely helpful, professional, and pleasant to speak with on the phone. It’s a small thing, but staff members like her result in people having a positive impression of your company. Kudos to her. Thank you.”
“Kendra was very friendly, sounds happy to help and very knowledgeable. Very good service. My problem was solved.”
“The representative I spoke with today was outstanding. I am sorry I do not remember her name, but I was frustrated when I called, but she took care of me and I left the phone call happy and satisfied.”
“[Klarisa] was very helpful in answering my questions, good customer service I say.”
