On May 10, 2023, Texas Water Utilities and Make-A-Wish Central & South Texas surprised a local teen with an in-home recording studio on her 18th birthday. Aly’s parents built her a studio space in their backyard and Texas Water Utilities completed it with recording equipment. Our volunteers helped assemble her […]
Read More...Texas Water Utilities invested $47.6 million in water and wastewater systems in 2022
Sugar Land, Texas – Texas Water Utilities, the second largest investor-owned water and wastewater utility in Texas, directly invested $47.6 million to keep water safe and flowing in the state in 2022. The investment includes infrastructure reinforcements, repairs, replacements, weather emergency preparations and improved system monitoring and communications services within the […]
Read More...Engineers lead Texas through water challenges
By: Katie Zheng, P.E., PMP, Planning Manager for Texas Water Utilities Texas’ civil engineers are creating a foundation for industrial development and economic opportunity in local communities. At Texas Water Utilities, we celebrate National Engineers Week–from February 19-25–to raise awareness for the engineering profession and to promote engineers’ important role […]
Read More...Texas Water Utilities San Antonio-area customers affected by winter freeze
The following update is from Tim Williford, Vice President of Operations, West Region, Texas Water Utilities: On Tuesday, Dec. 27, the boil water notices for Enchanted River Estates and Westwood Oaks were lifted, and on Wednesday, Dec. 28, the boil water notice for River Bend Estates was lifted. Lab results indicated the […]
Read More...Instantly Access Your Bill With Paperless Billing!
Get the ability to view and pay your bill as soon as it’s generated by going paperless. How to sign up: Sign up by setting up an account. Click on “Settings.” Click on “Paperless Billing.” Switch paperless billing on!
Read More...Our Newly Upgraded Customer Portal
You’ve asked, and we’ve listened. We have launched a complete upgrade of our customer portal! SouthWest Water Company launched an upgrade to a more user-friendly, customer portal on July 20. This upgrade allows you to continue to: view bills and related information set up reoccurring and make payments within your account edit communication information set up paperless billing directly pay from within your account or as a guest access multiple addresses with […]
Read More...Watch: Your Rates Explained
We want you to be “Water empowered.” and learn about what a rate increase means, the value of the water available to you, what your rates go toward, and how you can cut your cost. This video gives brief detail on all these subjects, and there’s more that can be […]
Read More...Texas Water Utilities grants wish of Pflugerville Leukemia survivor to go to Disney World and Universal Studios
On August 16, 2022, Texas Water Utilities and Make-A-Wish Central & South Texas celebrated David, a 15-year-old Leukemia survivor from Pflugerville. David had just returned from a trip to Disney World and Universal Studios in Orlando, Florida that Texas Water Utilities had sponsored. He told our Pflugerville staff about the […]
Read More...Harris County breaks ground on drainage improvement project in Western Homes subdivision
On August 17, 2022, Texas Water Utilities was honored to participate in a groundbreaking ceremony for the upcoming Western Homes drainage improvement project led by Harris County’s Precinct 2. Melissa Rich, vice president of operations – Southeast, represented Texas Water Utilities at the event, and Harris County Precinct Two Commissioner […]
Read More...What is your water telling you?
By: JR Reavis, Director of Water Technology, Texas Water Utilities The process of turning ground and surface water into safe water for your home can be a complex process. By the time water reaches your tap, many factors can influence the water’s color, taste or smell. These aesthetics are typically […]
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