We focus on providing quality and efficient customer service every week of the year, but this week is Customer Service Week, across many industries. Our customer service representatives have the theme “above and beyond” this year as they renew their promise to work hard for their customers. The South […]
Read More...South Carolina Water Utilities Hosts Statewide School Supply Drive
Local Utilities Supply More Than 125 Students with Backpacks and Supplies Columbia, SC — [September 5, 2024] — South Carolina Water Utilities, Inc. (SCWU) and its member companies, Blue Granite Water, Palmetto Utilities, and Kiawah Island Utilities, recently concluded a statewide school supply drive to help children across the […]
Read More...Suburban Water Systems Investing $40 million in Local Infrastructure
Suburban Water Systems is making critical investments to upgrade the local water system. Last year, about $38 million was invested, and this year, approximately $40 million of investment continues for reliable service, including over 23,300 feet of water main installation. While much of the country’s water systems often go unnoticed, […]
Read More...Oregon Water Utilities Investing $1.6 million in Local Infrastructure
Oregon Water Utilities is making critical investments to upgrade the local water and wastewater systems. Last year, about $4 million was invested, and this year, approximately $1.6 million of investment continues for reliable service. While much of the country’s water and wastewater systems often go unnoticed, they deliver life-sustaining and […]
Read More...Join us in Celebrating Water Quality
August is Water Quality Month and 2024 is the 50th Anniversary of the Safe Drinking Water Act! Passed in 1974, the Safe Drinking Water Act (SDWA) set strong water quality standards for the nation’s drinking water and established a regulatory framework to safeguard public health. We recognize the act’s significant […]
Read More...Understanding New Rates
We know this is a lot to understand and we want to provide you with the facts so you may be well-informed about the bill you receive each month. Below are other resources you may need at this time. Occasionally, we need to adjust rates to recover increased operational costs […]
Read More...Getting to the Bottom of It: Understanding OWU’s Groundwater
In the water industry, we know the importance of regularly monitoring our wells’ static water levels—a requirement set forth by the Oregon Water Resource Department (OWRD). This practice ensures compliance with water rights and usage permits for those of us in Oregon. The West Coast is familiar with the challenges […]
Read More...A Milestone in Oregon’s Wastewater Management
The Millican Treatment facility, situated in the high desert, 20 miles east of Bend, Oregon, serves as a vital component in the operations of Oregon Water Utilities (OWU) and McDonald Septic Services (MDSS). The facility is undergoing significant transformation since its acquisition in 2020, transitioning from a resourceful yet primitive […]
Read More...Revitalizing History: Plant 128’s Century-Old Tank Makes Way for Modern Innovation
We are excited to announce significant progress on Suburban Water Systems’ Plant 128 project, notably the demolition of a tank that has been a cornerstone of the community for over a century, dating back to a time when vegetables and fruit trees dominated the local industries. Plant 128 is a […]
Read More...Suburban’s Mastery in Managing the Mighty 30-inch Main
When it’s time for maintenance on a critical water main, especially one as substantial as the 30-inch pipeline that serves our system’s largest zone, meticulous planning and expertise are non-negotiable. This 30-inch line is critical to our operation when customer demands soar in the summer. It also branches off Metropolitan […]
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