Welcome Texas Customers
Texas Water Utilities started doing business in Texas more than 50 years ago. We serve about 60,000 customers in 32 counties. We also operate in some areas with the names Texas Water Utilities – Hornsby Bend, Texas Water Utilities – Midway, and Texas Water Utilities – Windermere.
Welcome Northern Hills Customers! Click here for information specific to your area.
New Customer?
Welcome to Texas Water Utilities! We’ve got a welcome packet ready for you to learn about how to read your bill, things to know about our company, and water education.
Report a Leak
It’s important to us to know about leaks in our area, so we can repair it ASAP! Help us help you faster by reporting it.
Pay Online
With your online account, you can:
– Pay with a Visa or MasterCard debit or credit card
– Set up auto-pay
– See your last payment amount and date
– See your total amount due and due date
– Set up paperless billing
– Set up outage notifications
– Track your water usage
Contact Us
Our busiest time to call is Monday morning. The best ways to contact us is by email or phone.
Need help paying your bill?
There are many programs available to help with monthly payments: the government-funded LIHWAP, our Water Assist Program, our Catatrophic program.
System Improvement Projects
We are constantly working on ways to improve our infrastructure that in turn helps the community’s overall water quality.